Empower Medical is the chronic-care-management platform for independent primary-care practices. Track time, build care plans, and bill CMS-compliant CCM codes — without hiring a third-party care-management vendor.
Medicare pays primary-care practices ~$65/patient/month for chronic-care management — if you can prove monthly contact, time logged, and a current care plan. Most independent practices either skip it (lost revenue) or outsource to a third-party care-management vendor (lose the margin and the patient relationship).
Care coordinators stash time in spreadsheets, sticky notes, or EMR templates that auditors won't accept. CMS wants 20+ continuous minutes per month, documented to the second.
The CMS rule requires a current, patient-specific, comprehensive care plan. Templated plans copy-pasted from the last visit don't pass audit — but writing fresh plans monthly takes hours per panel.
Knowing which patients are billable for 99490 vs. add-ons vs. complex CCM at month-end means manually checking every chart. Most practices guess, undercode, or miss the window entirely.
Empower Medical is what we use at our own primary-care practice in Brooklyn. Every feature exists because Dr. Epelbaum needed it to run CCM correctly — not because a product team imagined a use case.
Start a timer when you call a patient or open their chart. We log the minutes, the activity type (medication review, BP coaching, specialist coordination), the channel, and the staff member. Audit-ready out of the box.
Build a current, patient-specific care plan in minutes. When you push the billing note to your EMR, the matching-month care plan auto-attaches to the Follow-Up section so signing providers see it inline. Backdated billing scopes to the consent date, not enrollment.
The panel shows every enrolled patient's CCM status in real time: minutes logged, contacts made, care plan signed, eligible CPT codes. Push compliant billing notes to Elation as Office Visit Notes — with CPT, ICD-10s pulled from active problems, and the care plan threaded through.
Two-way sync with Elation: patient demographics, problem lists, primary physicians, and staff attribution. Time logs push as unsigned Phone Notes attributed to the staff member who logged them. Visit notes push with CPT-code-driven bills auto-populated.
Empower Medical Primary Care PLLC is a primary-care practice in Crown Heights, Brooklyn. When we set out to deliver chronic-care management to our Medicare patients, the existing options were: bolt-on EMR templates that fail audit, or third-party care-management vendors that take half the revenue and own the patient relationship.
Neither felt right. So Dr. Epelbaum and our team built our own. We've been running it internally since 2026 with our own panel. Now we're opening it up to other independent primary-care practices that want to do CCM properly.
Book a 30-minute demo. We'll walk through how Empower Medical handles time tracking, care planning, and billing for a panel like yours. Independent primary-care practices only.